Bib Tranfers

How to Transfer Your Bib

We have automated the process so that you can do your own transfers up until the change cutoff, which is typically a few weeks before the race. After the change cutoff, we will try and accommodate the best we can, but by that point almost everything is ordered and booked. If we are too close to the race, we may not be able to transfer the bib.

Buyers - be aware! One of the best places to sell a bib is on the race Facebook group and you'll see a lot of people asking about either selling or buying. You are encouraged to contact us to check if the seller is legitimate. We cannot vouch for anyone but we can tell you if the seller is on the racer list. Unfortunately, there are a lot of scammers, so excercise caution before sending money to any sellers.

Here are the steps you need to take in order to transfer your bib:

STEP 1: Try to initiate a transfer in Race Roster;

1. Log into your Race Roster account and go to the race you need to modify
2. If you are able to make changes to your registration (typically locked a few weeks before the race), you will be able to initiate a transfer
   1. The Transfer button is individual to each race, so you must go to the specific reistration you are trying to transfer
3. You can use the Transfer button to change to a different sub-event (i.e. from one distance to another), or transfer the entry to another runner
   1. See the Race Roster Instructions on how to transfer
4. If you are not able to log into your account, or you are unable to update the fields (because they are read-only/greyed out), proceed to step 2
5. If you want to transfer to a different race altogether, please contact us using the form in step 2

STEP 2: If your registration is locked, or you want to transfer to a different race;

1. Please use the Change Request Form to send us the information. Please include the information for the person who is taking your bib
   1. First and Last Name
   2. Gender (Female, Male, Non-Binary)
   3. Email Address
   4. Date of Birth
   5. Phone Number (preferably cell)
   6. City, Province/State, Country
   7. Emergency Contact name, email, and phone number
   8. Shirt size (noting that after everything is ordered, we cannot change shirt sizes, but we'll try)
2. While we try and accommodate requests, we are not able to transfer registrations in the week before an event

Note that RegShield purchase protection does not transfer to the new bib owner, or the new event.

That's it!